Privacy Policy

Last updated: June 2026

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At That's Why, we respect your privacy and are committed to protecting any personal information you share with us.

This Privacy Policy explains what information we collect, how we use it and the choices available to you.

 

Who We Are

That's Why is a creative branding, design and digital marketing studio based in the United Kingdom.

If you have any questions about this policy or how your data is used, please contact us via the details provided on our website.

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Information We Collect

We may collect personal information when you:

• Complete a contact form

• Sign up to receive updates or newsletters

• Request information about our services

• Communicate with us directly

 

This information may include:

• Name

• Email address

• Telephone number

• Company name

• Any information you choose to provide within your message

 

How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide information about our services

• Send updates you have requested

• Improve our website and user experience

• Maintain records of communications

 

We will only use your information where we have a legitimate reason to do so or where you have provided consent.

 

Email Marketing

If you subscribe to our mailing list, your information may be stored and processed through Mailchimp. You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

 

Analytics & Tracking

We use website analytics and tracking tools to better understand how visitors interact with our website.

These may include:

• Google Analytics

• Wix Analytics

• Google Tag Manager

• Meta Pixel

• LinkedIn Insight Tag

 

These tools collect anonymous information about website usage and visitor behaviour. They do not identify you personally.

 

Sharing Information

We do not sell, rent or trade personal information to third parties.

We may share information with trusted service providers where necessary to operate our website and business.

 

Data Security

We take reasonable measures to protect personal information and prevent unauthorised access, disclosure or misuse.

 

Your Rights

Under UK data protection legislation, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Withdraw consent where applicable

 

To exercise any of these rights, please contact us.

 

Changes To This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

 

Contact

If you have any questions about this Privacy Policy, please contact us through the details available on our website.